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General Terms of Use

These terms govern your access to and use of Ozmati commerce platforms including our website, app, and related products.

Our terms and conditions regarding the access & use of the Ozmati platforms such as website, app and other related products.

Welcome to Ozmati. These general terms of use (“Terms”) govern your access to and use of Ozmati commerce platforms such as website, app and other related products.

By visiting, signing up, or using our website, app and other related products, you agree to be bound by these terms. If you are not okay with the terms, please do not make use of the platform.

1. About Ozmati

Ozmati is an all-in-one commerce platform that helps retailers build online stores, manage point-of-sale operations, track inventory and expenses, run social media ad campaigns, and grow sales faster.

2. Eligibility

To use Ozmati platform, you must:

Be at least 18 years old or the accepted legal age in your jurisdiction.
Have the legal authority to enter into binding agreements.
Submit correct and complete registration information.
Use Ozmati platform only in compliance with applicable laws and conditions.

If you are using the platform on behalf of an organization or company, you approve that you have the right to bind that entity to these terms.

3. Account Registration and Security

To access some solutions or features, you may be asked to sign up.

You are in charge of:

Safeguarding the privacy of your login details.
Ensuring all information submitted is current.
All activities performed under your account.

You must inform Ozmati immediately if there is unauthorized access to your account or breach of security. Ozmati is not responsible for losses resulting from any permitted use of your account due to your inability to properly protect your login credentials.

4. Acceptable Use

You accept not to:

Use the Ozmati platform for illegal, fraudulent or criminal purposes.
Cause disruption to the operation of the platform.
Unlawfully attempt access to information or data on the platform or system accounts.
Upload harmful software or viruses that are malicious.
Break into the intellectual property rights of Ozmati or parties.
Use Ozmati or third-party platforms to share misleading, harmful, abusive or illegal content.

Ozmati reserves the right to end or close accounts found to be involved in forbidden activities.

5. Services and Availability

Ozmati will continue to work and improve its products and services. We may make changes and put an end to any aspect of the platform at any time without prior notice.

While we work hard every day to continue to provide you seamless services, we also do not guarantee that the platform will always be error-free, secure or available.

6. Subscriptions, Fees and Payments

Most features or solutions of the platform may require payment of subscription, transaction fee or service fee.

By subscribing, you accept to:

Pay required subscription charges communicated at the point of subscribing.
Pay all applicable transaction fees communicated at the point of subscribing.
Pay the agreed ad campaign percentage service fee communicated at the point of subscribing.
Provide up-to-date payment details.
Permit Ozmati or its payment partners to process payments.

Fees paid are not refundable unless required by law. Failure to pay charges may lead to suspension or termination of account or services.

7. User Content

You keep possession of any business data, product information, media, or any other content you upload on the platform (user content).

By uploading content, you grant permission to Ozmati a non-exclusive, global, royalty-free license to use, host, store, reproduce, and display such content solely for the purpose of updating, improving and advancing the platform.

It is your sole responsibility to ensure that your content is lawful and does not violate any legal right.

8. Contact Us

Our current operational address is No. 1A, Abiodun Oshundiya Street, Meiran, Abule Egba, Lagos, Nigeria. You can contact us by mail at support@ozmati.com.

Last updated on: 29 April 2026

General Privacy Policy

How Ozmati collects and handles your data across its platform.

At Ozmati, we value your privacy, it’s important to us. This general privacy policy explains in detail how we collect, use, store, and protect your data when you use our platform, such as websites, apps and related services. This privacy policy applies to all merchants who use Ozmati to power their businesses, consumers who buy on Ozmati-powered businesses, and visitors who visit Ozmati’s website.

1. Information We Collect

We collect various information to provide and improve our services. From time to time, we update our privacy policy.

a. Information we require from you

Name
Phone number
Email address
Store name
Product details and pricing
Business locations address
Payment and billing details
Account login credentials

b. Information collected automatically

Internet protocol (IP) address
Type of Browser
Operating System (OS)
All pages visited
Activities and actions carried out on the platform
Cookies, SDK, Pixels and tracking technologies.

c. Information from third-party platforms

Payment processors
Social media platforms accounts you connect
Data analytics providers.

2. How We Use Your Information

We use your data to:

Offer, run and maintain the Ozmati platform
Send information and process transactions
Manage your business account and operations
Improve platform functionality, performance and user experience
Communicate updates, promotions, and service support messages
Spot and prevent fraud or security threats
Adhere with legal and regulatory obligations.

3. How We Share Your Information

We don’t sell your personal data you shared with us. However, we may share your information with:

Our partnered service providers, including payment processors, cloud services, analytics, and email service tools.
Our business partners, to enable integrations and additional functionalities.
Legal authorities, when required by law to protect our rights.
Customers, when the information is needed to fulfil orders or complete sales.

4. Data Storage and Security

We comply with the Nigerian Data Protection Act (NDPA) to ensure appropriate technical measures to protect your data against unauthorized use, loss, access or alteration.

Secure servers and encrypted data transmission.
Access control and authentication.
Regular monitoring and system updates.

While we take all lawful measures to secure our system and protect your data against all odds, we also encourage users to protect their account credentials.

5. Data Retention

We keep your data only for as long as necessary to:

Comply with legal obligations.
Offer our services.
Enforce agreement and resolve issues.

You may request deletion of your data, subject to applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve your experience.
Analyze platform usage.
Deliver personalized content.

You can control cookies settings through your browser.

7. Third-party Links

Our platform may contain links to third-party websites and services. We are not responsible for their privacy policies and terms of use practices. We advise you to preview their privacy policy before sharing your information.

8. Children’s Privacy

Ozmati is not intended to serve children under the age of 18. We do not knowingly accept personal data from under-aged children.

9. Update of this Policy

We may update this policy periodically. Continued use of Ozmati after updates constitutes acceptance of the revised policy.

10. Contact Us

Our current operational address is at No. 1A, Abiodun Oshundiya Street, Meiran, Abule Egba, Lagos, Nigeria. You can contact us by mail at support@ozmati.com.